The Towers at Longfellow Apartments

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About The Towers at Longfellow Apartments
The Towers at Longfellow Apartments sits in Boston's West End neighborhood, offering rental units through Equity Residential. The property holds a 4.0-star rating drawn from 256 reviews, making it a moderately well-reviewed option among West End apartment complexes. Prospective renters searching for housing in the Beacon Hill or Charles River Plaza areas may find this building a convenient option given its central location.
Residents at The Towers have reported varying experiences with building maintenance and management responsiveness. Some reviewers note issues with older HVAC systems and utility costs, while others describe positive interactions with leasing staff. The property offers amenities including a pool and fitness center, though some amenities carry additional monthly fees.
Multiple reviewers specifically credit management team members with addressing concerns. One resident describes how Lenny from the team remained in contact throughout an HVAC replacement process, resulting in significantly reduced electric bills. Another tenant mentions Homayoon the leasing consultant as particularly helpful during the application and move-in process.
What Customers Say
Two of four visible reviews award 5 stars, with both praising specific staff members by name. The sole 1-star review cites multiple maintenance concerns including HVAC issues and flooding, while the other positive reviews highlight responsive management and improved conditions after HVAC replacements.
Working Hours
| SundayToday | Closed |
| Monday | Closed |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Rental unit application and tour booking services through on-site leasing consultants.
Unit Maintenance
Repair requests for HVAC, plumbing, electrical, and general unit issues.
Amenity Access
Pool, fitness center, and building common areas with associated fees.
Laundry Facilities
On-site washers and dryers with per-use pricing, approximately $7 per load.
Package Handling
Package delivery and retrieval services, though one reviewer reports stolen packages.