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Claim This BusinessBayState Air, Inc. has operated as an HVAC contractor in Burlington, Massachusetts, since 1997. The company holds a Massachusetts HVAC contractor license and serves the greater Burlington area including Woburn, Bedford, and Wilmington. With a current rating of 3.4 stars drawn from 5 customer reviews, the contractor offers residential and light commercial HVAC services. BayState Air, Inc. maintains around-the-clock availability, operating 24 hours every day of the week. Homeowners in the area can reach the office at (781) 396-3222 to schedule service or request emergency assistance.
BayState Air, Inc. specializes in residential heating and cooling systems, offering repair, replacement, and maintenance services for furnaces, heat pumps, central air conditioning units, and ductless mini-split systems. The company stocks parts and equipment from several major HVAC manufacturers to handle a range of system makes and models. As an independent contractor, BayState Air, Inc. focuses on responsive service calls and ongoing maintenance relationships with homeowners in the Burlington area. The contractor emphasizes systematic diagnostics and transparent repair recommendations tailored to each homeowner's specific system and budget.
Among the customer reviews on file, Technician Truck 25 earned specific praise from Dan Burris, who described a professional and caring interaction after surgery while using a walker. Burris noted the technician went out of his way to assist, describing the gesture as thoughtful and appreciated. A contrasting review from Deepti Rao flagged a serious concern about aggressive driving behavior by a company vehicle operator, citing tailgating on a highway at speeds exceeding 80 mph. The Burlington contractor's management has received this feedback directly from the customer and is responsible for addressing conduct standards. Prospective clients should consider both reviews when evaluating service expectations.
Among 5 verified customer reviews, BayState Air, Inc. holds an overall rating of 3.4 stars with responses split between high and low marks. Technician Truck 25 received direct praise from Dan Burris for assisting a customer with post-surgical mobility limitations, while Deepti Rao cited dangerous driving conduct by a company vehicle operator as a significant concern. The contrast in reviewer experiences highlights inconsistency in professionalism and service conduct.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnosing and repairing gas or electric furnaces, including ignition systems, heat exchangers, and blower assemblies.
AC tune-ups, refrigerant recharges, capacitor replacements, and compressor diagnostics for home cooling systems.
Installing and servicing air-source and ductless heat pump systems for year-round heating and cooling efficiency.
Installing zoned mini-split units for homes without existing ductwork, including wall-mounted indoor units.
Responding to heating or cooling system failures outside normal business hours every day of the week.
Addressing airborne contaminants through equipment recommendations and filter upgrades for cleaner home air.