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About Bedford Mechanical, Inc.
Bedford Mechanical, Inc. operates as an HVAC contractor in Burlington, Massachusetts, holding a 3.4-star average rating across 15 customer reviews. The company serves residential clients throughout the Greater Burlington area, including surrounding communities in Middlesex County. Reviewers note the company handles both heating and cooling system needs, with customers specifically mentioning furnace repairs, new heating system installations, and air conditioning replacements. The phone number (781) 275-1668 connects callers to the Burlington office.
Customer testimonials highlight Bedford Mechanical's responsiveness during heating emergencies, with multiple five-star reviews describing same-day or next-morning arrivals during extreme cold spells. Reviewers praise the technical knowledge of service personnel, noting technicians correctly diagnosed issues on first visit and completed repairs efficiently. Pricing feedback appears mixed, though several reviewers describe obtaining written quotes and measurements before committed to system replacements, with one customer contrasting Bedford Mechanical against competitors who failed to provide written proposals.
What Customers Say
Five of eight detailed reviewers awarded five stars, with four specifically praising same-day or emergency response times during heating failures. Three reviewers gave one-star ratings, with two citing concerning driving conduct by company van operators and one documenting a failure to receive a promised quote after eleven days. Positive reviews consistently mention technical competence and courteous service, while negative reviews focus on administrative follow-through and roadside professionalism.
Services
Residential Heating Repair
Diagnosis and repair of furnaces, boilers, and heat pumps for homes. Same-day emergency calls available per reviewer reports.
Residential AC Repair
Air conditioner repair and troubleshooting across all makes. Technicians can diagnose issues during the first visit per positive reviews.
Residential Preventative Maintenance
Tune-ups and scheduled filter service for furnaces, air conditioners, and air handlers to maintain system efficiency.
Commercial HVAC Installation
New system design, construction, and engineering services for commercial facilities including clean rooms.
Commercial Repair & Maintenance
Service on all makes and ages of commercial heating, cooling, and air quality systems with maintenance contracts available.
Air Quality Systems
Installation of filters, UV systems, and ventilation improvements to address indoor air concerns in homes and businesses.
System Replacement & Upgrades
Full heating and cooling system replacements with detailed quoting including measurements of existing and new equipment.