ControlAir Systems

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About ControlAir Systems
ControlAir Systems has operated as a family-owned HVAC contractor since 1967, building more than five decades of residential and commercial expertise in Burlington, Massachusetts and surrounding Greater Boston and New Hampshire communities. The company holds a strong 4.5-star rating from 18 verified customer reviews, reflecting consistent delivery of heating installation, cooling system upgrades, and emergency repair services. Their service window runs from 7 AM to 5 PM daily, with 24/7 emergency availability for urgent heating and cooling failures.
What distinguishes ControlAir Systems from regional competitors is their in-house sheet metal fabrication capability, featuring a 4,000+ square foot fabrication shop that enables custom ductwork production without relying on third-party suppliers. Their technician team maintains certifications across multiple system types including traditional split systems, rooftop units, ductless mini-splits, and variable refrigerant flow (VRF) systems. This breadth of equipment familiarity allows them to diagnose and repair systems that other contractors may avoid due to complexity, particularly with commercial refrigeration and specialized climate control applications.
Customer reviews repeatedly name specific team members who delivered exceptional service. Project manager Justin guided a condo owner through a complete furnace replacement, explaining technical details in accessible language and maintaining a clean worksite after installation. Technician Reid Auger coordinated with engineers and builders to install a complex hot yoga climate system, working tirelessly to ensure proper specifications were met. These named references suggest a consistent team culture where experienced technicians handle projects from estimation through completion.
What Customers Say
All 18 reviews award 4 or 5 stars, with customers specifically praising named technicians like Justin and Reid. Five reviewers highlight the company's transparency around pricing and thorough explanations of needed work, addressing common homeowner concerns about contractor upselling.
Working Hours
| SundayToday | 7 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–5 PM |
Services
Heating Installation & Replacement
New heating system installation including forced-air furnaces and boilers, with project management from estimation through final walkthrough.
Heating Repair & Maintenance
Emergency heating repair for all system types with priority response, plus scheduled maintenance to extend equipment life.
Air Conditioning Installation & Repair
AC installation and repair services for split systems, rooftop units, ductless systems, and VRF configurations.
Ductwork Design & Fabrication
Custom duct fabrication in their 4,000+ sq ft sheet metal shop, ensuring properly sized distribution for each system.
HVAC System Design Services
Professional HVAC design consulting for new construction and renovation projects, from initial planning through installation.
Refrigeration Piping Systems
Commercial refrigeration piping installation for specialized applications including and chillers.
Thermostats & Smart Controls
Thermostat installation and smart control system integration for optimal system performance and energy management.