Kirkland and Shaw Inc.

Kirkland and Shaw Inc. has served Burlington, MA, and surrounding communities as a licensed plumbing contractor for years, maintaining a 4.3-star rating across 17 reviews. With round-the-clock availability every day of the week, the team responds to routine service calls, urgent breakdowns, and gas-line emergencies without requiring homeowners to wait for business hours. Customers across Burlington and nearby towns have relied on the firm for installations and repairs involving aging infrastructure, modern heat-pump systems, and code-required backflow-prevention equipment.

The company distinguishes itself through specialized installation work that requires coordination with multiple trades. Backwater preventer installation involves precise sizing and positioning to meet local plumbing codes, and the team has navigated complications mid-project by consulting specialists and communicating openly with homeowners about what lies ahead. On the heating side, the firm handles Rheem boiler repair, responding to emergency weekend calls and managing extended parts-delivery timelines without losing focus on completing the job. Mini split heat pump installations have addressed both the mechanical and aesthetic goals of homeowners seeking climate control that respects their home's existing design.

Paul has emerged as the primary point of contact in multiple reviews, described as responsive and precise in communicating scope and next steps. B.K. credited Paul and Demetri with handling backwater preventer installation despite complications, including a referral to a specialist when the job's scope exceeded initial expectations. Valerie L. noted that mini split units were installed during a heat wave with careful attention to the home's design. Charles H. scheduled the team twice for cast iron sewage pipe repairs, arriving the next morning each time. Surendra S. called on the firm over a weekend for a Rheem boiler leak, with Paul, Tom, Craig, and Misha keeping the project on track through parts delays.