128 Plumbing, Heating, Cooling & Electric

128 Plumbing, Heating, Cooling & Electric has served Chelmsford and surrounding Eastern Massachusetts communities for 34 years as a independently-owned, full-service contractor holding state licensure across plumbing, heating, cooling, and electrical trades. The company maintains a 5.0-star rating across 673 verified customer reviews, with technicians available around the clock, every day of the week. Homeowners throughout Chelmsford, Lowell, Billerica, and surrounding towns rely on this team for everything from routine water heater maintenance to complete HVAC system replacements and electrical panel upgrades.

What distinguishes 128 from regional competitors is their breadth of specialized capabilities rarely found under one roof. As an Evergreen certified contractor, they install high-efficiency heat pump systems eligible for Massachusetts utility rebates through the Mass Save program. Their drain services division offers trenchless pipe lining, a no-dig solution for damaged sewer lines that avoids costly excavation. The company also installs EV charging equipment and handles legacy knob-and-tube wiring replacements, addressing two increasingly common needs for Massachusetts homeowners. All work is performed in-house by company-employed technicians rather than subcontractors, and the 24/7 availability ensures homeowners never face a plumbing or HVAC emergency without rapid response.

Customer reviews name specific technicians who handled urgent situations with measurable results. When Rachel MacKenzie's water heater failed on a Sunday, technician Charlie arrived the same day and thoroughly explained replacement options; teammate Andy completed the installation the following morning, bringing everything up to current code. During an emergency mini split replacement, Alfonso Ramirez's crew handled the boiler failure, electrical panel upgrade, and water heater replacement in a single visit. Patricia McCarron received a callback within one hour of her Friday morning call and had a new water heater installed by 9 AM the next morning, less than 24 hours after her initial request.