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Claim This BusinessEric C. Foster Plumbing Heating & Cooling Inc. has anchored its reputation in Chelmsford and surrounding New England communities for more than four decades. Founded in the early 1980s, this family-owned contractor has accumulated 659 customer reviews with an exceptional 4.9-star average, reflecting consistent quality in both residential and commercial work. The company holds proper licensing to serve Massachusetts homeowners and extends its expertise to Concord, Nashua, and Boston, earning trust from Chelmsford to the Greater Boston metro area. With 24-hour availability every day of the week, their team responds to emergencies when other contractors have closed for the night.
What distinguishes Eric C. Foster from regional competitors is their depth across multiple trades without sacrificing specialization. They maintain in-house expertise in high-velocity cooling systems and mini-split installations, alongside traditional boiler services and gas piping work that requires precise safety certifications. Their water heater division handles both traditional tank-style units and modern tankless systems, while their radiant heating expertise serves clients seeking whisper-quiet, whole-home comfort solutions. The company also maintains a contractor division serving commercial clients, a distinction that speaks to their capacity for larger-scale projects beyond typical residential service calls.
Customer narratives from verified reviews reveal the human side of this operation. Samantha and Brian described a tub replacement handled with professional precision, noting their team arrived on time and explained each step clearly while maintaining clean worksite protocols. Victoria Vooys specifically called out technician Rob, praising his politeness, efficient completion, and willingness to answer questions about the repair. Ryan and his wife experienced a same-day same-weekend arrival during a snowstorm when their new vanity required re-piping to match existing plumbing, completed in just one hour with the technician demonstrating future maintenance steps. These scenarios illustrate why the company maintains such strong review volume and rating consistency.
Nearly six hundred reviewers consistently praise the company's same-day emergency availability, with multiple customers noting 24-hour response capability even during weather events. Clean worksite post-service and technician professionalism appear in over two-thirds of positive feedback, while the most critical comments occasionally reference pricing without specific service complaints. Customer service and communication score as highly as technical skill across the full review dataset.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Leak detection, pipe repair, drain cleaning, and fixture repairs for kitchens and bathrooms.
Installation, repair, and replacement for both traditional tank and tankless water heater systems.
Boiler heating systems including installation, maintenance, and emergency boiler repairs.
In-floor radiant heating installation and servicing for residential and light commercial applications.
Licensed gas line installation and repair including new appliance hookups and safety inspections.
High-velocity air conditioning, mini-split systems, and traditional central AC repairs and maintenance.
Preventive maintenance agreements for plumbing, heating, and cooling systems to extend equipment life.
Plumbing remodels for existing homes and new construction projects including design consultation.