L & S Plumbing and HVAC
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About L & S Plumbing and HVAC
L & S Plumbing and HVAC operates as a contractor serving Franklin, Massachusetts, and surrounding communities. The business maintains a 3.9-star rating derived from seven customer reviews, providing plumbing and HVAC services to residential clients in the region. While the company does not publicize a specific founding year or license number through available channels, the presence of both plumbing and HVAC capabilities suggests a broad service offering designed to address multiple home system needs.
Customer reviews highlight contrasting service experiences with this contractor. One reviewer recounts Steve arriving in the evening after a long workday to diagnose a water heater issue, demonstrating commitment to addressing urgent customer needs. Another reviewer describes a technician arriving at 7am on a Sunday morning during a blizzard to repair a heating unit for a family with an infant, illustrating willingness to respond during challenging weather conditions. However, negative reviews raise concerns about communication breakdowns and pricing transparency, with one customer reporting unresolved issues following a burst pipe repair request and another expressing frustration with upselling recommendations for a straightforward disposal replacement.
What Customers Say
Three of seven reviewers specifically mention same-day or emergency response, praising the contractor's availability during urgent situations including a blizzard and a broken water heater. Positive reviews cite technician professionalism and workmanship quality, while negative reviews focus on pricing disputes and communication failures.
Services
Plumbing Repair & Installation
General plumbing repairs including pipe fixes, leak detection, and fixture installations for residential properties.
Water Heater Services
Water heater diagnosis, repair, and replacement including same-day emergency response options.
HVAC Repair & Maintenance
Heating and cooling system repairs, tune-ups, and diagnostic services for residential HVAC equipment.
Emergency Service Calls
Urgent same-day and after-hours response for plumbing and heating emergencies including weekends and severe weather.
Disposal Replacement
Garbage disposal removal and installation services, with one reviewer noting disposal replacement as a specific service offered.