Scott Energy Co

Scott Energy Co delivers propane, heating oil, and diesel fuels to customers throughout Gloucester, Massachusetts, alongside comprehensive HVAC service and installation solutions. Holding an impressive 4.8-star rating from 43 verified customer reviews, the company has established itself as a reliable energy partner for residential and commercial clients seeking consistent fuel delivery and professional HVAC support. The business operates Monday through Friday from 8 AM to 4 PM, serving the Gloucester community and surrounding Essex County areas with responsive delivery schedules and responsive service calls.

What distinguishes Scott Energy Co is their commitment to proactive customer communication and safety awareness. Multiple reviewers highlight how delivery personnel go beyond simply dropping off fuel, with one instance of a driver alerting homeowners to dangerous black ice on their driveway that was not visible from inside the house. The company maintains automatic delivery schedules that keep customers supplied during extreme weather situations, with reviewers noting Saturday arrivals during severe snowstorms to ensure no one was left without heat. Their service division handles installation of heating systems and ongoing maintenance for customers who prefer a comprehensive relationship with their energy provider.

Customer stories reveal Scott Energy Co's dedication to emergency responsiveness and problem-solving. When a restaurant owner was stranded without propane due to delayed service from another company, Scott Energy arrived within an hour and restored operations in just two hours. Technicians take time to educate customers about their heating systems during service visits, explaining troubleshooting procedures rather than simply completing repairs and leaving. This educational approach, combined with their documented 21-year customer relationships and multi-generational service history, demonstrates a company focused on building lasting partnerships rather than one-time transactions.