White's Plumbing & Heating

White's Plumbing & Heating operates as a family-run contractor in Medford, Massachusetts, holding a 3.8-star average across 12 customer reviews. The business maintains master plumber license #13405, Massachusetts plumbing corporation registration #2924C, oil burner technician certification BU 019241, and master sheet metal license #406. They serve residential clients across dozens of eastern Massachusetts communities, including Medford, Arlington, Bedford, Belmont, and Somerville. As a member of PHCC (Plumbing Heating and Cooling Contractors of Massachusetts), they combine decades of trade experience with professional industry affiliation.

This contractor distinguishes itself through specialized expertise in fuel conversions and advanced heating technology. Their 34-year track record includes oil-to-gas conversions, gas-to-gas replacement systems, and IQ Outdoor Reset controller installations, a smart outdoor-temperature compensation system that optimizes boiler efficiency. Beyond residential heating, they handle water heater replacements and maintain their oil heat installation specialty. The company's multiple credentials indicate breadth across plumbing, sheet metal work, and oil-fired systems, allowing integrated solutions for homes transitioning between fuel sources.

Customer reviews reveal mixed but actionable experiences. One reviewer describe Tom as remarkably responsive during a heating system failure, he returned calls promptly, provided detailed on-site estimates, and guided the homeowner through financing options despite being unable to perform the immediate installation. Another recount a same-day emergency call where the team arrived quickly, temporarily repaired a leaking sewer line, and returned the following day to complete the work. However, two reviewers express frustration with pricing: one cited a $355 bill for a simple sink repair, while another paid $2,400 for an emergency sewer repair involving minimal parts. These costs appear concentrated in urgent situations rather than standard service calls.