The Aven at Newton Highlands

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About The Aven at Newton Highlands
The Aven at Newton Highlands is an apartment complex in Newton, Massachusetts, earning 4.4 stars across 160 resident reviews. Located in the Newton Highlands neighborhood, the property offers studio, one-, and two-bedroom units with contemporary finishes and access to community amenities. Prospective tenants can reach the leasing office at (617) 648-5581 during weekday hours or Saturday appointments.
Resident reviews highlight both strengths and ongoing challenges at this property. Positive feedback cites the helpful office staff and concierge team, the convenient Newton Highlands location near the Greenway trails, and included amenities like covered garage parking that deliver better value compared to nearby alternatives. The property permits pets and offers virtual tours for prospective residents.
Tenant feedback reveals recurring maintenance concerns. Multiple reviewers document flood damage from a boiler pipe burst and describe prolonged repair periods where residents were initially asked to remain in their units during construction. Other reviews mention pest issues including ants and cockroaches, with some tenants questioning the building's age and maintenance responsiveness. A contrasting review from a family who has lived there since 2008 describes a generally positive experience despite acknowledged ups and downs.
What Customers Say
4 of 6 reviewers explicitly criticize maintenance responsiveness, citing flooding, pest infestations, and unresolved repair delays, while positive reviews praise the office staff and location value.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Studio, one-, and two-bedroom units with modern finishes and contemporary layouts.
Pet-Friendly Housing
Pet-friendly community with nearby Greenway trails for dog walking.
Virtual Tours
Virtual tours available for prospective residents to explore units remotely.
Concierge Services
On-site concierge and leasing office staff to assist residents.
Covered Parking
Covered garage parking included with rent, valued by reviewers versus comparable properties.
Amenity Access
Community amenities including fitness spaces and shared recreational areas.