Hoffman & Kelley Plumbing & Heating, LLC

Hoffman & Kelley Plumbing & Heating, LLC serves residential and commercial clients in North Andover, Massachusetts, and surrounding communities. The company holds a strong 4.7-star rating compiled from 57 client reviews, reflecting consistent service quality across plumbing repairs, water heater installations, and system upgrades. Operating from Monday through Friday, 8 AM to 4 PM, the team handles projects ranging from routine fixture maintenance to complex repiping and code compliance work. Customers describe the contractors as professional, knowledgeable, and transparent about repair processes and pricing.

Customer reviews highlight specific competencies that distinguish this contractor from competitors. Technicians addressed exhaust venting issues during a water heater replacement, bringing the system up to current code and installing a new expansion tank. Another project involved removing and replacing an HTP indirect hot water tank with a new mixing valve to enhance efficiency. Reviewers consistently note the team's attention to detail and willingness to explain repair processes clearly before beginning work.

Named technicians appear across multiple five-star reviews. Christopher Mackin's review describes a comprehensive water heater replacement where the team resolved venting problems, updated plumbing connections, and ensured long-term reliability. Kirk O'Leary specifically named Roberto, Maddox, Johnny, and Matt for their work on an indirect hot water tank installation. John Daghlian praised Tom for providing an accurate estimate and completing repairs with professional precision. These customer stories demonstrate specific technical competencies and a commitment to transparent communication throughout service visits.