Shattuck Oil Co Inc

Shattuck Oil Co Inc serves Pepperell, Massachusetts as a heating oil supplier with a 4.1-star average rating from 25 customer reviews. Since 1927, this family-rooted provider has delivered fuel, maintained heating systems, and installed equipment for homes and businesses throughout the region. The company operates a 125,000-gallon storage facility ensuring consistent supply, and their locally-based technicians provide 24-hour emergency response for urgent heating and cooling needs.

What distinguishes Shattuck Oil is their comprehensive approach to home comfort combined with financial assistance programs. The company actively partners with the federal Low Income Home Energy Assistance Program (LIHEAP), helping qualifying households manage heating costs. Their service department maintains rigorous training standards, and the company carefully selects equipment brands that meet their performance and efficiency requirements. Customers can manage accounts online, avoiding paper statements and stamps while tracking deliveries.

Reviewers highlight specific team members who resolved complex issues. One customer described how Phil (Sr) personally returned to replace an entire AC coil and condensate pan at no cost after initial installation problems, then provided airflow recommendations for better system efficiency. Another reviewer praised office staff member Lindsey for accommodating urgent holiday-weekend deliveries. A third customer noted Shattuck revived their old heater after three other companies failed, calling it a fantastic company with 10/10 service.