Benjamin Franklin Plumbing of Annapolis
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About Benjamin Franklin Plumbing of Annapolis
Benjamin Franklin Plumbing of Annapolis operates as a full-service plumbing contractor serving Anne Arundel County and surrounding communities in Maryland. The business maintains a 4.9-star rating derived from 288 customer reviews, reflecting consistent service quality across residential and light commercial projects. Their 24-hour availability ensures homeowners have access to emergency plumbing response regardless of the day or time.
The company's service model emphasizes transparent pricing and technician expertise. Reviewers consistently note that service professionals arrive with diagnostic clarity, explaining repair options before work begins. This approach minimizes surprise costs and helps homeowners make informed decisions about repairs or replacements.
Customer feedback highlights several technicians by name, including Sam, Israel Romero, Jerry, David, and Ira. Reviewers describe specific scenarios such as same-day emergency response, water heater replacement, and tankless water heater repairs. One reviewer documented how Jerry identified warranty-covered components on a tankless unit, saving the homeowner over $2,500 in replacement costs. Another reviewer praised Israel Romero for replacing a water heater with careful attention to the surrounding infrastructure.
What Customers Say
Eight recent reviews consistently award 5-star ratings, with multiple customers specifically citing same-day emergency response times. Technicians named in reviews include Sam, Israel Romero, Jerry, David, and Ira. Customers frequently mention transparent pricing explanations and diagnostic clarity before repairs begin.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repairs
24-hour response for leaks, pipe bursts, and other urgent plumbing failures requiring immediate attention.
Water Heater Installation & Replacement
Traditional and tankless water heater replacements, with reviewers noting Israel Romero's installation work.
Sump Pump Services
Replacement and maintenance of sump pump systems, with one reviewer describing a replacement completed in just over an hour.
Drain Cleaning & Clearing
Diagnostic and clearing services for slow drains and complete blockages in residential plumbing systems.
Pipe Repair & Repiping
Identification and repair of leaking or damaged pipes, including emergency patching services.
Tankless Water Heater Maintenance
Specialized service for tankless units, including component-level diagnostics and warranty Part identification.