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Claim Your Free PageAbout Aero LLC
Aero LLC provides heating and cooling services to homeowners throughout Baltimore and the surrounding Maryland communities. With a rating of 4.3 stars derived from 31 customer reviews, this contractor has built a measurable track record in the local market. The business operates without publicly listed working hours, and perspective clients should contact the office directly to confirm appointment availability.
Customer reviews highlight Jorge as a primary technician who demonstrates consistent responsiveness and effective problem-solving. Several reviewers describe successful repairs for air conditioning issues that previous contractors could not resolve, including diagnosing and replacing leaking coils at reasonable prices. The positive feedback emphasizes clear communication about arrival times and transparent explanations of required work.
Specific customer scenarios from reviews include same-day responses during urgent situations, with one reviewer noting immediate callback and next-day service after reaching out. Another account describes a technician who arrived within promised timeframes and completed work as outlined. However, a minority review documents significant concerns involving permitting oversights and multiple service calls to address installation deficiencies.
What Customers Say
Of 31 reviews, 4 praise the technician Jorge by name for responsiveness and diagnostic skill, while one negative review details $1500 in electrical corrections and 13 return visits. Positive reviews cite fair pricing and effective repairs, contrasting with the lone critical review's focus on procedural oversights.
Services
Air Conditioning Repair
Diagnosing and repairing AC units including coil replacement and refrigerant issues.
HVAC System Installation
Installing new heating and cooling systems, though one review indicates permitting should be verified.
System Diagnostics
Identifying problems that other contractors could not resolve, with visible explanations of findings.
Ductwork Assessment
Evaluating duct conditions for humidity, rust, and mold concerns in residential systems.
Emergency Service Response
Available for urgent calls with same-day or next-day appointment availability based on reviewer accounts.