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Claim This BusinessAbout Arctic Innovation Systems
Arctic Innovation Systems operates as a mechanical contractor serving Baltimore, Maryland, and surrounding communities. The company holds a 4.5-star average rating derived from 11 customer reviews, reflecting generally positive service experiences in the residential heating, cooling, and plumbing sectors. While the company name suggests expertise in systems requiring precise temperature management, specific credential details including licensing information and years in operation are not publicly documented through verifiable business registration sources.
Customer feedback highlightsseveral service scenarios the company has handled, including the installation of high-efficiency Bryant furnaces rated at 97% efficiency,Jacuzzi bathtub motor replacements, and ductless mini-split systems for newly finished basement spaces. Additional review instances reference boiler repairs and traditional hot water heater replacements in homes with aging infrastructure exceeding 25 years. The company reportedly registered new equipment with manufacturers to preserve factory warranty coverage, suggesting attention to post-installation documentation that protects homeowner investments.
Homeowners who left reviews specifically named certain team members involved in their projects. One reviewer recounted working with Nestor during initial consultation and project coordination, noting clear communication throughout the installation process. Another customer mentioned installer Ronaldo and technicians Ever and Brian, highlighting that the crew explained each procedure performed and its associated benefits. Office staff member Mrs. Rebecca was referenced in connection with administrative aspects of at least one project. Several reviews emphasize the company's responsiveness and willingness to address questions, positioning the firm as a resource for homeowners navigating heating and cooling decisions.
What Customers Say
All 11 documented reviews award 5 stars, with rating distribution showing universal positive sentiment. Multiple reviewers specifically commend the company's communication practices and equipment registration services, distinguishing this contractor from alternatives who complete installations without warranty documentation. The only recurring theme across negative-adjacent feedback involves pricing discussions, though those reviewers still awarded top marks for technical execution.
Services
Furnace Installation
High-efficiency furnace installation including 97% efficient Bryant models; professional sizing and setup.
Cooling System Installation
Air conditioning and cooling solutions for residential properties, including ductless mini-split configurations.
Boiler Service
Boiler repair and maintenance addressing heating system malfunctions in existing infrastructure.
Water Heater Replacement
Traditional hot water heater replacement for systems exceeding 25 years of age.
Plumbing Fixture Service
Bathroom plumbing including bathtub motor replacement and related plumbing repairs.
Equipment Registration
Manufacturer warranty registration and documentation to protect homeowner investments post-installation.