At Your Service Heating and Cooling LLC
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About At Your Service Heating and Cooling LLC
At Your Service Heating and Cooling LLC operates as a Baltimore-based HVAC contractor maintaining a 4.6-star average across 841 client reviews. The company provides around-the-clock service every day of the week, handling routine preventive maintenance alongside urgent repair calls for heating systems, cooling equipment, and water heaters. Core reviewers note the team handles full system replacements, custom ductwork installations during home renovations, and thorough diagnostic services, with clients repeatedly highlighting clear communication and professional demeanor from every technician they encounter.
What distinguishes this contractor is their ability to move fluidly between routine service appointments and emergency response without sacrificing either specialty. Multiple reviewers describe same-day arrival during urgent situations involving furnace failures and water heater breakdowns. The team performs custom ductwork fabrication for renovation projects, suggesting in-house capability beyond standard equipment swaps. Clients mention receiving straightforward explanations of their options rather than upsell pressure, and reviewers appreciate that technicians explain what they are doing rather than simply completing tasks. This combination of responsive emergency care and deliberate diagnostic work appears to be the operational formula that generates consistent five-star feedback.
Customer stories from verifiable reviews highlight specific technicians making measurable differences. Jason, referenced by multiple reviewers, arrives on time while taking protective steps like covering shoes before entering homes, conducts efficient diagnostics, and provides ongoing maintenance for ductless mini-split systems over multiple years. Josh is cited for thorough system checks where he explains findings and presents options without rushing clients toward expensive decisions. One reviewer describes an emergency heating situation during extreme weather where the company responded promptly, reflecting the 24-hour availability that appears repeatedly in feedback without being a stated company policy.
What Customers Say
Eight hundred forty-one reviews produce a 4.6-star average, with five-star ratings dominating the feedback. Multiple reviewers specifically commend same-day emergency response times, while customers also cite Jason and Josh by name for consistent maintenance visits spanning two years or more. The only recurring concern involves pricing discussions, though positive reviews consistently emphasize diagnostic thoroughness over cost concerns.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Furnace Repair & Maintenance
Emergency furnace repairs, tune-ups, and diagnostic services for all fuel types including gas and electric systems.
Air Conditioning Service
AC repairs, refrigerant charging, and preventive maintenance to maintain cooling efficiency through Baltimore summers.
Ductwork Installation
Custom residential ductwork design and installation, including replacements and new construction projects.
Hot Water Heater Services
Water heater installation and repair for both tank and tankless systems, covering traditional and modern configurations.
Ductless Mini-Split Systems
Installation and maintenance of ductless mini-split systems popular in row houses and historic home renovations.
Preventive Maintenance Plans
Annual maintenance agreements that include filter changes, system inspections, and priority scheduling.