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Claim This BusinessAbout Complete HVAC Services, LLC.
Complete HVAC Services, LLC operates from New Freedom, Pennsylvania and maintains a strong presence across York County and portions of northern Maryland near Baltimore. The contractor holds a perfect 5.0-star rating accumulated across 16 customer reviews, reflecting consistent service delivery in furnace replacement, air conditioning installation, and heat pump systems. Mark leads the operation with more than 25 years of hands-on HVAC experience, bringing licensed and insured capabilities to every service call. The company provides emergency response alongside scheduled maintenance tune-ups, serving residential customers in communities such as Shrewsbury, Glen Rock, Stewartstown, and Manchester (Maryland). This dual-state coverage positions the contractor as a regional option for homeowners navigating varying climate demands across Pennsylvania and Maryland neighborhoods.
The company differentiates through responsive emergency service and transparent pricing practices that local reviewers consistently mention. Multiple customers describe same-day arrivals during system failures, including situations where heat or cooling loss created urgent comfort needs. The website emphasizes fast response times as a core operational priority, contrasting with accounts from reviewers who experienced delays from other contractors before discovering this service. Emergency availability extends beyond standard business hours, a practical trait for climate systems that fail without warning.
Customer narratives reveal specific resolution scenarios that illustrate service depth. One reviewer described Mark diagnosing a furnace issue by telephone within 30 minutes based on symptom description, completing the repair on-site at a cost significantly below the expected expense. Another account recounts Mark responding to a late-night Facebook distress call at 11:30pm, arriving the following day to restore cooling during a warm stretch. A third customer detailed same-day boiler repair during winter weather, followed by a separate mini-split installation at another property. These accounts reference speed of response and fair pricing as recurring satisfaction factors.
What Customers Say
Every reviewer awarded a perfect 5-star score, with 4 specific accounts praising same-day or rapid-response service and 3 mentioning pricing fairness below expectations. Multiple customers highlighted Mark's personal involvement in diagnostics and repairs.
Services
Furnace Repair & Replacement
Diagnostic services, component repair, and full furnace installation for heating system failures.
Air Conditioning Repair & Installation
Cooling system diagnostics, capacitor replacements, and new AC unit installations.
Heat Pump Systems
Installation and repair services for heat pump units providing combined heating and cooling.
Preventive Maintenance Tune-Ups
Scheduled service calls to inspect, clean, and optimize HVAC system performance.
Emergency HVAC Service
After-hours response for system failures requiring immediate attention.