Fire and Ice Services LLC

Fire and Ice Services LLC has operated in Baltimore since 2016, bringing more than 18 years of combined HVAC experience to homeowners and rental property managers across the city. With a perfect 5-star rating drawn from 26 verified client reviews, the company holds an active state license and maintains a team of continuously trained technicians who handle everything from routine seasonal maintenance to urgent heating failures. The firm specializes in residential boiler service, central air conditioning, heat pump systems, and ventilation upgrades for single-family homes and multi-unit rental properties alike.

What distinguishes Fire and Ice from most Baltimore contractors is the company's documented follow-through: at least three reviews mention a technician calling back days after the repair to confirm the system is running properly. The firm operates on a same-day response model for urgent calls, including failures that occur on evenings or weekends before severe weather. Their blog provides seasonal guidance specific to mid-Atlantic climate extremes, helping homeowners decide whether to repair an aging furnace or upgrade to a heat pump before winter arrives.

Multiple reviewers praised Marc specifically for explaining diagnostic findings in plain language and for follow-up calls that ensured the repair held. Patrick received distinct recognition for treating a heating emergency as his own priority, keeping the homeowner updated throughout a full day of scheduling delays caused by other urgent calls. One rental property owner noted the team handled two furnaces in a single Saturday visit without disrupting tenants, while another described the crew getting heat running in a unit that had been offline for years during the December blizzard window.