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About Garrison HVAC & Gas Fireplace Services
Garrison HVAC & Gas Fireplace Services maintains a 4.9-star average across 215 customer reviews, reflecting consistent service quality in the Baltimore metro area including Glen Burnie, Catonsville, Severn, and surrounding communities. Operating during standard weekday hours Monday through Saturday from 9 AM to 5 PM, this contractor specializes in both central heating and cooling systems alongside gas fireplace installation and repairs. The company accepts inquiries via phone at (301) 379-9973 and online through their website.
What distinguishes Garrison HVAC is their dual focus on fireplace expertise alongside traditional HVAC work, a combination rarely found under one roof in this market. Multiple customers specifically mentioned receiving thorough explanations of fireplace components, including battery backup systems and emergency operation procedures. The technicians take photographic documentation during installations to ensure correct reassembly and verify full system operation before concluding each job, according to recent client feedback.
Customer reviews highlight technician Carlton and his colleague Chuck by name for their methodical approach. One recent client described how the team arrived during a cold snap to repair a broken fireplace and spent extra time educating her on maintenance needs, discovering she had a functional battery pack for power outages. Another highlighted that the crew cleaned workspaces thoroughly after each visit and documented the repairs with photos. Several reviewers noted they were treated to detailed explanations of fireplace mechanics and safety features.
What Customers Say
Every reviewer awarded 5 stars, with technicians Carlton and Chuck named across most recent feedback. Customers consistently praised communication clarity, workspace cleanliness after service, and proactive education about their fireplace systems including emergency backup operation.
Services
Gas Fireplace Repair & Installation
Diagnostic serviciof broken units, new installation, and component replacement including logs, pilots, and thermopiles.
Heating System Service
Furnace maintenance, repair, and replacement for residential forced-air heatingsystems.
Air Conditioning Service
AC tune-ups, refrigerant recharge, compressor repair, and cooling system replacement.
Duct Cleaning
HVAC duct sanitization and debris removal to improve indoor air circulation throughout the home.