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Claim This BusinessAbout Kouserg Heating and Cooling
Kouserg Heating and Cooling holds a perfect 5-star rating across 33 verified customer reviews, establishing themselves as a premier HVAC contractor serving Baltimore, Washington DC, and Maryland and Northern Virginia communities. Based in Baltimore with service operations extending throughout the region, the company has built its reputation on delivering heating and cooling solutions for both residential and commercial properties over two decades of continuous operation.
What distinguishes Kouserg from competitors is their commitment to transparent pricing and workmanship guarantees rarely seen in the trade. Their lifetime warranty on labor ensures every installation receives lasting protection, while their preventive maintenance programs help homeowners avoid costly breakdowns before they occur. The company maintains 7-day availability for emergencies,UnderstandingThatHVAC failures do not follow convenient schedules, and their team arrives equipped to diagnoseroot ca used problems rather than defaulting to full system replacements.
Customer reviews repeatedly commend technician Serge for his diagnostic precision andHonestApproach, with multiple clients noting he resolved issues that larger regional companies could not correct. Reviewers describe situations ranging from same-day emergency arrivalsDuringHeatwaves to rebuilding carbon-monoxide compromised furnaces, with Serge keeping costs manageable while explaining each repair step. One client noted he installed new equipment and personally completed the online registration process, demonstrating attention toPostInstallationDetails that larger outfits often neglect.
What Customers Say
All eight sampled reviewers award five stars, with seven specifically naming technician Serge and praising his same-day responsiveness, HonestPricing, and ability to fix what competitors misdiagnosed. Customer scenariosincludeemergency furnace rebuilds, carbon-monoxide exposure remediation, andnew AC installations with equipment registration assistance.
Services
Emergency HVAC Repair
365-day availability forurgent breakdowns with same-day service response documented across multiple reviews.
HVAC Installation
Newsystem installs for residential and commercial properties with equipment registration included.
Preventive Maintenance Plans
Annual tune-ups designed to extend equipment life and prevent costly mid-season failures.
Furnace and Boiler Service
Repair and maintenance for gas furnaces and heating systems, including diagnostic troubleshooting.
Central AC and Heat Pump Service
Cooling system repairs covering both outdoor condenser and indoor evaporator components.
Commercial HVAC
Heating and cooling solutions tailored for business properties beyond residential applications.
Refrigeration Service
Commercial refrigeration system maintenance and repair forcold storage applications.
Thermostat and Controls Installation
Smart thermostat installs and configuration including online equipment registration assistance.