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About Neptune's Plumbing and Heating LLC
Neptune's Plumbing and Heating LLC serves the greater Baltimore metro area with a strong reputation grounded in 324 client reviews that collectively award the business 4.9 stars. Located in Baltimore, Maryland, the company fields a team of licensed technicians who handle everything from routine leak repairs to complex repiping projects. Residents of neighborhoods including Fells Point, Canton, and Mount Vernon have relied on this contractor for both scheduled maintenance and urgent calls, reflecting deep roots within the community.
The company's approach emphasizes transparent diagnostics and cost-conscious solutions. Technicians arrive at scheduled appointment times and walk homeowners through the problem before recommending repairs, a practice several reviewers cited as helpful. The team handles both plumbing infrastructure and heating systems, allowing Baltimore residents to maintain their homes through the region's seasonal extremes without juggling multiple contractor relationships.
What Customers Say
All eight sampled reviews award 5 stars, with customers consistently highlighting specific technicians: Jason (mentioned four times), Jay, James, and Josh each appear in positive contexts. Five reviewers specifically praise the team's diagnostic speed and respectful communication.
Services
Water Heater Installation & Replacement
Same-day unit replacement for standard and tankless systems, including handling flooded basements from sudden failures.
Drain Cleaning & Main Line Service
Diagnosis and clearing of clogged drains, with guidance on county coordination for municipal main sewer issues.
Leak Detection & Repair
Full-scope leak locating and fix services across residential plumbing infrastructure, from small drips to pipe bursts.
Well Pump & Water System Service
Private water system repairs including compression tanks, foot valves, and associated components for properties outside city water.
Heating System Maintenance
Heating system inspections and repairs supporting Baltimore homes through seasonal temperature swings.
Emergency Same-Day Service
Urgent response for plumbing crises requiring immediate attention, with appointments scheduled at confirmed times.