Reliable Appliance Repair

Reliable Appliance Repair operates from 113 N Charles St in Baltimore and serves surrounding communities including Towson, Parkville, Dundalk, Rosedale, and Gwynn Oak. The company maintains daily service hours from 7 AM through 11 PM, offering both repair and installation work across most major household appliance categories. With five documented customer reviews on record, the business currently holds a 2.6-star average rating. The service area spans multiple Baltimore-area neighborhoods, giving the company broad coverage across the metropolitan region.

The company positions itself as a full-service appliance repair provider, handling everything from washing machines and dryers to refrigerators, ovens, water heaters, and garbage disposals. Website materials emphasize 24/7 availability and a commitment to on-site estimates, suggesting the company prioritizes accessibility for homeowners facing unexpected appliance failures. The business offers both repair and installation services, indicating capacity for projects beyond simple maintenance work.

Customer experiences with this company present a notable contrast. Two reviewers specifically credit a technician named Maurice with same-day diagnostic skill and rapid repair turnaround, including one instance involving a holiday weekend and another requiring a parts run to complete the work. However, two separate reviewers describe significant dissatisfaction: one alleges the company accepted payment for a part that never arrived without issuing a refund, while another characterizes the service as incomplete despite charges being applied. Prospective clients may wish to clarify parts ordering and warranty terms before authorizing work.