S&L Air Conditioning & Heating

S&L Air Conditioning & Heating maintains a 4.9-star average across 323 customer reviews in Baltimore, Maryland. This locally-operated HVAC contractor specializes in residential heating and cooling system replacements, repairs, and preventive maintenance for homeowners throughout the Baltimore metropolitan area. Their service portfolio includes furnace installations, heat pump systems, and air conditioning diagnostics. Customers consistently describe the team as trustworthy and straightforward, noting that technicians explain issues clearly without recommending unnecessary work.

Customer reviews highlight several distinguishing qualities. Technicians arrive the same day for service requests and complete most repairs within 20 minutes, according to multiple reviewers. Pricing transparency appears frequently in feedback, with customers expressing surprise at reasonable costs for same-day service. A reviewer mentioned installing a Payne 15.2 SEER heat pump, noting the system operates quietly. Another customer discussed a 35-year-old furnace replacement that required next-day installation due to emergency conditions.

Specific technician experiences emerge from customer accounts. One reviewer named Alex, describing a same-day repair visit where the technician fixed the issue quickly while the customer's dog supervised from the floor nearby. Another review mentioned a furnace and heat pump installation where the team protected the homeowner's cats by keeping interior doors closed throughout a four-hour project. Reviewers particularly valued feeling respected during the service process, with one customer noting as a woman she felt comfortable and not taken advantage of during her replacement project.