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Claim This BusinessAbout SOS Air
SOS Air operates as an HVAC contractor serving Baltimore and the surrounding region, including Walkersville. The business maintains a 3.0-star average rating from two customer reviews. Offering 24-hour emergency availability, the company handles both heating and cooling systems for residential and light commercial properties. The team consists of licensed and certified technicians, with transparent pricing cited as a core business principle. Callers can reach the office at (301) 712-6244.
The company distinguishes itself through round-the-clock emergency availability, allowing property owners to request same-day service outside standard business hours. Their service philosophy emphasizes straightforward communication, ensuring customers understand proposed work before repairs begin. The business backs completed work with a satisfaction guarantee, promising toaddress concerns until clients are fullycontent. Flexible scheduling accommodates varied customer timelines.
Customer experiences show mixed results. One reviewer reported ongoing complications following initial service, requiring a different contractor to complete repairs correctly. Another client described the experience as excellent, expressing satisfaction with both communication and service delivery. These contrasting accounts suggest service quality may vary depending on the specific system and diagnosis involved.
What Customers Say
Reviews split evenly, with one five-star rating praising service quality and one one-star review describing repeated diagnostic problems. Positive feedback references communication and professionalism, while negative feedback cites recurringissues after initial visits.
Services
Air Conditioning Repair
Diagnoses and repairs cooling system failures, including compressor issues and refrigerant losses.
Heating System Repair
Fixes furnace and heat pump problems to restore warmth during cold months.
SystemInstallation
Installs new HVAC equipment including air handlers, condensers, and ductwork configurations.
PreventiveMaintenance
Performs seasonal tune-ups to extend Equipment lifespan and improve efficiency.
EmergencyService
Provides round-the-clock response for urgent heating and cooling failures requiring immediate attention.