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Claim This BusinessAbout Super Rooter
Super Rooter Plumbing & HVAC maintains a perfect 5-star rating across 9 client reviews, reflecting consistent service excellence throughout Anne Arundel, Prince George's, Charles, Calvert, St. Mary's, and Montgomery Counties in Maryland. Serving the Lothian area and surrounding communities, the team provides drain cleaning, plumbing repairs, and HVAC system work for both residential and light commercial properties. Their 24-hour availability ensures homeowners can access emergency services any day of the year, including weekends and holidays.
A distinguishing aspect of this contractor is the Preferred Customer program, offering clients a 10% discount on all services along with priority scheduling for faster response times. Their drain cleaning division employs high-pressure water jetting technology and sewer camera inspection equipment for precise diagnostics. The company handles specialized equipment including sump pumps, sewer ejection pumps, back-up sump systems, water heaters, and ductless mini-split configurations, addressing needs that generalist contractors may lack the training to manage.
Multiple reviewers highlight technician Mike Edwards for same-day emergency response during sewer backup situations, with one client noting they called several competitors before finding Super Rooter available immediately. Another reviewer described an urgent HVAC emergency at their Northeast Washington DC office where the team arrived quickly, explained the fault clearly, and provided maintenance guidance to prevent recurrence. The consistently praised qualities include honesty in pricing discussions, efficient completion timelines, and thorough communication about required repairs.
What Customers Say
Eight of nine reviewers award five stars, with multiple clients specifically naming technician Mike Edwards for same-day arrivals during sewer emergencies and HVAC crises. Positive feedback consistently cites transparent pricing, efficient repairs, and 24-hour availability, while the alone Perfect 5-star average distinguishes this contractor from nearby competitors averaging 3-4 stars.