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About Ozonefreeze Heating & Cooling, llc
Ozonefreeze Heating & Cooling, llc operates as an HVAC contractor in Essex, Maryland, holding a 3.8-star rating compiled across 10 customer reviews. The business maintains standard weekday service hours from 8 AM to 5 PM, serving residential clients throughout the Essex area. Reviewers consistently reference interactions with Manuel and Manny, describing them as the primary technicians who handle service calls, diagnostics, and installations.
The contractor distinguishes itself through its diagnostic thoroughness and customer advocacy. Multiple reviewers note that Manuel took time to clearly explain repair options and ensured homeowners understood the technical aspects of their systems. The company responds to service requests promptly, with reviewers mentioning same-day arrival during heating emergencies. Their approach emphasizes transparent communication about what work is needed and why, rather than pushing unnecessary replacements.
What Customers Say
6 of 10 reviewers awarded 5 stars, praising Manny and Manuel for diagnostic skill, patience in explaining options, and follow-through on warranty advocacy. Negative reviews cite delayed responses and incomplete installations.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
HVAC System Repair
Diagnostic services identifying issues with heating and cooling equipment, including limit switch replacement and component troubleshooting.
Emergency Heating Service
Same-day response for heating failures, frozen lines, and other urgent HVAC problems requiring immediate attention.
New Equipment Installation
Full installation of heating and cooling units, including proper thermostat wiring and system setup.
System Maintenance
Tune-ups and preventive maintenance to keep residential HVAC systems operating efficiently.
Parts Replacement
Ordering and installing specific repair parts, with technicians showing homeowners the broken components after replacement.