Barstow and Sons

Barstow and Sons operates as an air conditioning contractor serving Pasadena, Maryland, and maintains a presence in the broader Anne Arundel County region. The business carries a 3.7-star average rating derived from three customer reviews, providing prospective clients with community-sourced insight into service quality. Homeowners searching for HVAC assistance in the Pasadena area can evaluate this contractor alongside competitors using the documented feedback from past service engagements.

Customer feedback reveals notable strengths in long-term value and craft quality. Reviewers describe a service contract option that has generated savings for clients on repair costs, with one contractor client noting hundreds saved through the program. The business handles mini-split system installations, delivering completed projects across residential settings. Workmanship receives positive characterization from satisfied customers, though one client encountered confusion involving invoice processing that ultimately required resolution.

Specific technician interactions surface in client feedback. One reviewer worked directly with Chuck and describes the team as professional and honest, appreciating clear communication throughout the project. Another client recounts a complex situation involving billing clarification, where a phone discussion resulted in verbal assurance that the account was settled, followed by subsequent correspondence that conflicted with earlier representations. These documented experiences offer prospective clients insight into how the team handles service delivery and customer communications.