Universal Air Conditioning and Heating, Inc.

Universal Air Conditioning and Heating offers residential and light commercial climate control services to Pasadena and surrounding Anne Arundel County communities. With a 4.4-star average drawn from 14 client reviews, the contractor maintains standard weekday availability from 8 AM to 4:30 PM, closed on weekends. The company handles heat pumps, central air systems, and related heating and cooling equipment typical for Maryland coastal climate demands. Phone contact reaches the office directly at (410) 544-7334 for scheduling inquiries.

The website identifies the company as a Rheem Pro, indicating factory authorization for warranty repairs on Rheem heat pump and air conditioning equipment. This credential matters for homeowners holding active manufacturer warranties, as factory-authorized technicians can sometimes process warranty claims directly. Beyond equipment certification, verifiable specifics about extended guarantees, rebate partnerships, or specialized indoor air quality offerings are not surfaced on the limited website content reviewed.

Client testimonials reveal distinct service scenarios worth noting. Arlene, identified as a repair technician, recently completed a heat pump repair and performed follow-up verification to ensure summer readiness. Another reviewer noted same-day response at a commercial location, with the technician arriving ahead of the scheduled window and providing operational optimization advice post-repair. These accounts describe proactive problem-solving rather than simple component replacement, though one client cited delays in warranty-parts ordering as a disappointment. The review mentioning the office manager Lisa describes her as responsive to scheduling and inquiry follow-up.