American Grand Rapids Heating & Cooling

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About American Grand Rapids Heating & Cooling
American Grand Rapids Heating & Cooling serves homeowners across Grand Rapids, Michigan and nearby communities including Wyoming and Kentwood. With 17 verified customer reviews averaging 3.5 stars, the contractor has built a local reputation for residential heating and cooling work over multiple years of operation. Dennis and Lori represent the faces behind the business, handling everything from furnace diagnostics to complete air conditioning replacements for homeowners throughout the greater Grand Rapids area.
The contractor differentiates itself through responsive same-day service and transparent pricing that multiple reviewers cite as competitive against other local bids. Dennis brings hands-on diagnostic skill, including code reading on furnace control boards, while maintaining a pragmatic approach to repair versus replacement decisions. Reviewers consistently note the team's politeness and professionalism, with technicians arriving prepared and explaining work clearly before proceeding.
Dennis arrived at Nathan Skoboda's home in the early morning hours after a water heater failure flooded the basement overnight, providing phone guidance the previous evening to minimize damage until his arrival. Simon Mezher received same-day furnace service from what he describes as the most polite technicians in 25 years of construction experience, praising both the turnaround speed and repair pricing. Lori van's furnace issue was resolved in under ten minutes, prompting her to recommend the team to a neighbor who also became a satisfied customer. Jaylyn Barrett's full AC replacement was completed efficiently in just over one hour, with the crew handling dismantling and installation without disrupting her schedule.
What Customers Say
4 reviewers specifically name Dennis or Lori while praising same-day turnaround and fair pricing. Positive reviews highlight furnace repairs completed in under ten minutes and basement water heater emergencies handled the next morning. The single 1-star review stems from a home warranty claim dispute rather than technician skill, with the reviewer questioning diagnostic procedures on a no-heat call.
Working Hours
| Sunday | 9 AM–7 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–7 PM |
Services
Furnace Repair & Troubleshooting
Diagnose and repair ignition issues, flame sensors, and control board faults to restore heat quickly.
Air Conditioning Replacement
Remove old AC units and install new systems efficiently, completing full replacements in approximately one hour.
Water Heater Repair
Address flooded basements and emergency water heater failures with prompt next-morning or same-day service.
Heating System Maintenance
Perform seasonal inspections and tune-ups to prevent mid-winter failures and extend equipment lifespan.
Cooling System Maintenance
Maintain air conditioning units through filter changes, cleaning, and performance checks before summer heat arrives.