Bennett and Dent Heating and Cooling

Air conditioning contractor
4.4(7 reviews)
205 Himes St SE, Grand Rapids, MI 49548
Bennett and Dent Heating and Cooling

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About Bennett and Dent Heating and Cooling

Bennett and Dent Heating and Cooling has served Grand Rapids-area homeowners since 1979, building a reputation over four decades as a family-owned air conditioning and furnace specialist. With a 4.4-star rating across seven verified customer reviews, the company operates Monday through Friday from 7 AM to 5 PM, handling residential heating and cooling emergencies throughout the greater Grand Rapids region. The company holds proper licensing for Michigan HVAC work and employs trained technicians capable of diagnosing and repairing gas furnaces, central air conditioning systems, and related components.

The company differentiates itself through response time and customer education. Reviewers consistently describe receiving same-day or next-morning service calls, with one technician named Brian returning calls within 15 minutes of initial contact. Bennett and Dent technicians take time to explain system issues to homeowners, offering practical maintenance advice such as filter selection guidance that can improve system efficiency and reduce long-term operating costs.

Customer stories from reviews reveal the company's emergency capability. When Wendy V's air conditioning failed before a major heatwave, Bennett and Dent arrived at her home within 75 minutes of her morning call, diagnosing a transformer issue and completing repairs quickly. Another reviewer, Ryan Clinkscales, described how the team repaired his furnace on one of the coldest nights of the year, ensuring his family had heat during a winter emergency. Technician Brian was specifically named for his prompt communication and diagnostic skill.

What Customers Say

Six of seven reviewers awarded 5-star ratings, with all positive reviews mentioning fast response times during emergencies. Multiple customers specifically praised technician communication, with one noting a 15-minute callback window and another highlighting same-day service during extreme weather conditions.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services

Furnace Repair & Installation

Diagnosis and repair of gas furnaces including ignition issues, thermostat problems, and component replacements.

Air Conditioning Service

AC repair, refrigerant charging, transformer replacement, and system diagnostics for cooling emergencies.

Emergency HVAC Response

Same-day or next-morning service for heating and cooling failures, with rapid dispatch during extreme weather.

Preventive Maintenance

System tune-ups, filter advice, and cleaning services including free outdoor unit cleaning during visits.

Thermostat & Control Systems

Installation and troubleshooting of thermostats and electrical controls for HVAC systems.

Ductwork Assessment

Evaluation of airflow issues and duct system performance for residential heating and cooling.

Frequently Asked Questions