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Claim This BusinessJacobson Heating & Cooling has served Grand Rapids since 1932, making it one of the oldest continuously operating HVAC contractors in Michigan. With 614 verified customer reviews earning a 4.8-star average, the company has built a reputation spanning more than nine decades. They serve the greater Grand Rapids area including residential homes and light commercial properties, providing installations and repair services across the region.
What distinguishes Jacobson is their collection of industry accolades, including three Better Business Bureau awards for customer service excellence and a national ACCA Residential Excellence award in 2000. The company partners with Daikin (formerly Amana) for equipment installations backed by a 12-year parts warranty. Financing options are available for customers who need flexible payment solutions when replacing aging systems.
Robert Kingma hired co-owner Jeff Vanderson in December 2025 for a complete system replacement after his furnace, AC, and water heater each reached 20 to 25 years old. The three-person install crew of Matt, Ryan, and Matthew arrived at 8 AM and completed the new Daikin furnace, AC coil, Bradford White water heater, and AprilAir humidifier by 1 PM. The crew cleaned the floor under old units and fabricated new sheet metal ductwork to blend seamlessly with existing ductwork. In contrast, Ashley June described a troubling experience when a technician visited in January 2025 and recommended full furnace replacement after the heating element failed, with no warranty support offered on previous repairs.
Of 614 reviews, customers rate Jacobson 4.8 stars on average, with positive reviews consistently praising the installation crew by name. Negative reviews cite concerns about repair part longevity and warranty support rather than workmanship on new installations. The review mentioning a complete system replacement describes a $12,000-plus investment completed in a single five-hour workday by a three-person crew.
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
High-efficiency Daikin furnaces including 97% models installed with new sheet metal ductwork to match existing systems.
New Daikin AC coils and outdoor units installed, with systems designed for quiet low-speed continuous circulation.
Diagnostic and repair services for furnace components including blower motors and heating elements.
Repair services for aging or failed air conditioning systems in residential and light commercial settings.
Bradford White water heater installation performed during HVAC system replacements.
AprilAir humidifiers with outside air temperature monitoring installed to address dry indoor winter air.
Preventive maintenance services to extend equipment life and maintain efficiency.