Peak Heating And Cooling

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About Peak Heating And Cooling
Peak Heating And Cooling operates from Grand Rapids, Michigan, delivering heating and cooling services across the metropolitan area including Wyoming, Kentwood, and surrounding communities. The contractor maintains a 4.9-star rating from 114 client reviews, with availability around the clock every day of the week. This level of client feedback signals consistent service delivery and customer satisfaction within the local market.
The contractor distinguishes itself through a membership program called PeakClub, offering tiered plans with remote system monitoring, annual trade-in credits, and repair warranties. Equipment packages range from entry-level 13.4 SEER2 cooling systems to high-efficiency 15.2 SEER2 units, while heating solutions include modulating, two-stage, and single-stage furnaces with varying AFUE ratings. All installed systems come with Wi-Fi smart thermostat integration, allowing homeowners to control heating and cooling remotely through the Aura thermostat platform.
Client reviews document specific technician encounters that highlight service speed and problem-solving ability. Jessica Milligan called on a Friday evening at 5:30 PM, and technician Nolan arrived quickly with the necessary part, completing the repair within an hour. Misty Maschino described Aaron diagnosing a furnace failure in near-freezing temperatures on a Friday night, with Josiah installing a replacement unit by the following afternoon. Kyle Stephens noted technician Ely B completed a service call within an hour, describing the visit as seamless and straightforward.
What Customers Say
4 of 5 detailed reviews mention same-day or after-hours response, with technicians named Nolan, Aaron, Josiah, and Ely B arriving quickly with parts in hand. The single 1-star review describes a missed appointment and communication failure, contrasting sharply with the majority experience.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Installation
New furnace installation with options ranging from single-stage to modulating efficiency, includes Wi-Fi thermostat and parts + labor warranty.
Furnace Repair
Same-day furnace repair service available 24/7, with technicians carrying common parts for on-site resolution.
AC Installation
Air conditioning installation featuring ratings from 13.4 to 15.2 SEER2, with Wi-Fi smart thermostat and comprehensive warranty coverage.
AC Repair
Air conditioning repair with diagnostic fee waived for members, technicians arrive with parts to complete most repairs in a single visit.
AC Tune-Ups
Preventive maintenance visits including coil cleaning and system diagnostics, with options for single or dual annual visits depending on membership tier.
Water Heater Service
Water heater installation and maintenance services, part of the comprehensive heating and cooling offerings.
PeakClub Membership
Subscription program with remote monitoring, repair warranty, annual trade-in credit, and discounts on parts and labor.
Smart Thermostat Setup
Aura Wi-Fi thermostat installation and setup, allowing remote control of heating and cooling systems via smartphone app.