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Claim This BusinessPearson Heating and Cooling operates as a licensed HVAC contractor based in Grand Rapids, Michigan, serving the greater metro area with residential heating and cooling solutions. With a perfect 5.0-star rating accumulated across 59 client reviews, this family-oriented business has established itself as a trusted name for homeowners seeking reliable furnace and air conditioning installation and repair. The company maintains strong partnerships with industry equipment manufacturers and offers flexible financing options to help clients manage unexpected heating or cooling system failures without financial strain.
The contractor distinguishes itself through specialized service offerings that extend beyond standard HVAC work. Notably, Pearson Heating and Cooling installs Mitsubishi ductless mini-split systems, a versatile solution for zoned heating and cooling in older homes or room additions. The company also handles water heater installation and service, as well as water softener systems. Their technicians provide upfront pricing and walk homeowners through repair options in plain language, ensuring informed decisions without pressure tactics.
Customer reviews repeatedly mention technician Keith, who has earned a reputation for going above and beyond during emergencies. One reviewer describes how Keith arrived within hours on one of the coldest days of the year to diagnose a faulty thermostat, then lent a replacement unit so the family could stay warm while waiting for proper installation. Another client credits Keith with resolving an AC problem that multiple established contractors could not fix, saving thousands of dollars. Keith's same-day response to a water heater failure resulted in complete installation within six hours of initial contact, illustrating the company's commitment to urgent service.
All 59 reviews award 5 stars, with nine reviewers specifically praising technician Keith by name. Multiple customers describe same-day service during emergencies, including a Saturday water heater replacement completed within six hours and a winter heat callout during subzero temperatures. Notably, one reviewer credits Keith with solving an AC problem that three well-established contractors in the area could not resolve.
Complete furnace replacement, emergency repairs, and seasonal maintenance for all major brands.
New AC system installation, troubleshooting, and repairs including issues other contractors could not resolve.
Same-day water heater installation and repair for traditional and tankless systems.
Water softening system installation to protect plumbing and improve appliance efficiency.
Mini-split ductless heat pumps for zoned heating and cooling in whole homes or specific rooms.
Smart thermostat setup and programming for improved energy management and system control.