R&R Heating and Cooling

R&R Heating and Cooling has earned a 4.9-star rating across 396 reviews while serving the Grand Rapids metropolitan area, including Ada, Kentwood, and Byron Center. The contractor handles residential and commercial projects, offering comprehensive heating and cooling solutions backed by a Max Comfort Club maintenance program. This family-operated business provides financing options to help homeowners manage unexpected repairs or new equipment purchases.

What distinguishes R&R from competitors is their commitment to transparent communication and clean workmanship. Reviewers consistently praise technicians for explaining each step of the repair process and demonstrating how to operate new equipment efficiently. The company offers ductless mini-split installations, heat pumps, indoor air quality solutions including air purifiers and humidifiers, tankless water heaters, and standby generators. Their financing program makes complex installations more accessible for Grand Rapids homeowners.

Customer reviews highlight specific technicians who delivered exceptional service. Pamela Shafer described Javier and Francisco arriving promptly during a winter furnace breakdown, keeping her informed throughout the repair and showing her how to use her thermostat efficiently. Ebony Rapier noted Solo and Adrian installed equipment quickly while explaining her new thermostat in simple terms, resulting in immediate utility bill savings. Kody Line praised Collin and Chema for a clean, professional bathroom ventilation installation with helpful maintenance advice.