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Claim This BusinessRidge Heating & Cooling has served Grand Rapids and the broader West Michigan community for over two decades, building a reputation grounded in honesty and reliable workmanship. The company handles residential and light commercial projects, offering installation, maintenance, and emergency repair across heating, cooling, and water heating systems. All work carries both manufacturer warranties on parts and a one-year workmanship guarantee, and the team maintains full insurance coverage. The business holds a Michigan HVAC contractor license and operates 7 days a week to handle urgent calls.
What distinguishes Ridge Heating & Cooling is their straightforward approach to pricing and their ability to deliver results without high-pressure sales tactics. Multiple reviewers specifically note that the team provided fair estimates without attempting unnecessary upsells. The company offers financing options, making major equipment replacements more accessible for homeowners facing unexpected furnace or AC failures. Their service scope extends beyond typical residential work, including commercial maintenance contracts at locations like LMCU Ballpark and specialized installations such as radiant heating systems and tankless water heaters.
Customer reviews paint a picture of a team that responds quickly when systems fail. Tom Van Slooten described how Joe and Darren arrived at his home within hours of his call when his 22-year-old AC unit died during a summer heat wave, completing the Heil system installation the same day. Chris Rowland credit Peter with solving a complex issue involving both an electrical outlet and a seemingly dead tankless water heater that another contractor had misdiagnosed. This combination of rapid response and diagnostic skill appears repeatedly across their 28 five-star reviews.
All 28 reviews award 5 stars, with technicians Joe, Darren, Peter, and Chris specifically named across multiple positive accounts. Customers frequently mention same-day service, fair pricing without upselling, and clean work sites after installation.
New AC system installation using Heil equipment, with same-day repair service available for cooling emergencies.
Furnace replacement and new heating system installs, including high-efficiency Heil systems for older homes.
Tankless and traditional water heater installations, with repair services for malfunctioning units.
Installation and repair of boiler-based heating systems for residential and light commercial buildings.
In-floor radiant heating installation as an alternative to forced-air systems.
Scheduled maintenance agreements to extend equipment life and prevent unexpected failures.
Ongoing maintenance contracts and installation services for commercial properties and facilities.