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About Troost Service Company
Troost Service Company operates as an HVAC contractor serving Grand Rapids, Michigan, and surrounding communities in Kent County. The business holds a 3.7-star rating compiled from three client reviews, with feedback spanning the full rating spectrum from one to five stars. While the company does not have publicly listed operating hours, prospective customers can reach the office directly at (616) 735-3535 to discuss service availability and scheduling needs.
Without a functional website or detailed service documentation, specific brand partnerships, certifications, or specialty services cannot be verified for this contractor. The limited online presence means potential clients may need to contact the company directly to confirm their full range of HVAC offerings, equipment brands carried, and any guarantees or rebates they might extend.
Customer feedback highlights both strengths and challenges. Jeremiah Jones awarded five stars after Troost responded same-day to restore heat in a detail department, praising technician Tyler for knowledgeable service that saved their team's day. Matt Janiskee also gave five stars, noting excellent and fast service. However, Thomas Kemp's one-star review describes ongoing zoning problems in a newly remodeled office space, with temperature imbalances between areas and communication failures over several months.
What Customers Say
Three reviews yield a mixed sentiment picture: two five-star ratings highlight fast, same-day service and knowledgeable technicians, while a single one-star review documents persistent zoning failures in commercial work with inadequate follow-through. The divergence suggests inconsistent project execution depending on scope and timing.
Services
HVAC Repair
Diagnostic and repair services for heating and cooling systems, including rooftop units.
Commercial HVAC Installation
New system installations for commercial spaces, with experience in office remodels and additions.
Zoning System Service
Installation, repair, and balancing of multi-zone HVAC systems for temperature control.
Ductwork Installation & Repair
Duct system design and remediation for new construction and existing buildings.
Emergency HVAC Service
Same-day response for urgent heating or cooling issues in residential and commercial settings.
Preventive Maintenance
Regular service to maintain system performance and extend equipment lifespan.