Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessWhitney Services operates from Grand Rapids, Michigan as a licensed plumbing and electrical contractor with 695 verified customer reviews generating a 4.2-star average rating. This locally-rooted service provider maintains round-the-clock availability across all seven days, ensuring residents of Grand Rapids and surrounding Kent County communities can access emergency repairs whenever need arises. The company has built its reputation on transparent communication and customer education, with technicians taking the time to explain issues and proposed solutions before beginning work.
What distinguishes Whitney Services from typical plumbing contractors is their commitment to comprehensive service and customer convenience. The company offers a Base Plan membership option for ongoing maintenance needs, providing homeowners with a structured approach to preventive care. Reviews repeatedly highlight the professionalism and thoroughness of their technicians, with multiple customers noting that workers triple-check repairs before considering jobs complete. This attention to detail, combined with their always-available scheduling, positions Whitney Services as a reliable partner for both emergency situations and planned maintenance projects.
Customer experiences reveal the human side of this service business. Andrew has handled complex repair scenarios, earning praise for his ability to explain technical issues in terms homeowners understand. Rick completed a toilet repair that required multiple quality checks, demonstrating the company's insistence on precision even for routine jobs. One homeowner described their Whitney Services experience as stress-free, noting the technician went above and beyond standard expectations. For Grand Rapids residents facing plumbing or electrical needs, these documented experiences suggest a contractor who combines technical skill with genuine customer care.
695 reviews produce a 4.2-star rating, with all five-star reviewers specifically naming their Technician (Ben, Andrew, Rick). The single one-star review addresses a permit-processing complaint rather than service quality. Multiple customers emphasize technicians arrived on time, communicated clearly, and completed thorough work checks.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Drain cleaning, leak fixes, and pipe repairs handled by trained technicians including Rick and Andrew, with quality verification.
Installation and repair including Rick's documented toilet fix with thorough multi-check verification before completion.
Water heater services including installation; verify permit requirements before scheduling for compliance.
Electrical diagnostics and repairs Ben has performed, addressing wiring issues and electrical system problems.
24-hour availability for urgent calls across plumbing and electrical emergencies, including holiday and after-hours response.
Ongoing maintenance subscription option for regular service needs and preventive care scheduling convenience.