Carrier Great Lakes

Carrier Great Lakes operates as an air conditioning system supplier in Livonia, Michigan, serving the greater Detroit metro area. With 34 customer reviews averaging 3.6 stars, this Carrier franchise location provides heating and cooling equipment to both contractors and homeowners throughout the region. The business maintains standard weekday hours from 7:30 AM to 5 PM, Monday through Friday, and can be reached directly at (734) 522-5000 for parts, equipment orders, and service inquiries.

As a Carrier dealer, this location provides access to one of the most recognized names in residential and commercial climate control. The supplier focuses on distributing Carrier air conditioning systems, heat pumps, and related equipment to the professional trade community. Website information was limited, making it difficult to confirm specific service offerings beyond equipment distribution, though the business appears to operate primarily as a wholesale supplier for HVAC contractors rather than a full-service installation company.

Customer reviews reveal a stark contrast in service experiences. Multiple reviewers highlight Vince, a counter team member who consistently receives praise for energy, helpfulness, and efficient service. One customer noted Vince is "the man, every time I visit this location he helps me and is very energetic, cool, and helpful," while another described him as a "bright and shining happy to help enthusiastic and kind person who moves quickly and strives for customer service." However, numerous other reviews cite significant frustrations including 30-to-45-minute waits for parts, unresponsive counter staff, and slow warehouse operations that impact busy technicians who need quick parts access.