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Claim This BusinessMill's Heating has earned a 4.5-star rating across 23 verified customer reviews in Livonia, Michigan. The family-owned and operated business has built its reputation on honest diagnostics and transparent pricing, serving Livonia homeowners for decades. Several reviewers mention the company has maintained relationships with customers for twenty years or more, returning for service calls when heating or cooling systems need attention.
What distinguishes Mill's Heating from competing contractors is their commitment to same-day service and a home warranty program that reviewers describe as worth every penny. Multiple five-star reviews praise the team's willingness to arrive quickly during emergencies, with Tamara Griffen noting she sometimes receives same-day repairs when facing urgent breakdowns. The company emphasizes fair pricing, with reviewer Robert Elmouchi noting the service tech diagnosed his problem immediately and the price was very reasonable.
Customers consistently highlight two team members in their reviews. Jackie, described by Thomas Hardiman as a consummate professional who solved problems others could not, receives repeated praise for her customer-centered approach. Marty and Jackie together are called the best price and best people by Lynn Whitsett, who recommends them for all heating and cooling needs. This combination of technical skill and respectful service defines the Mill's Heating customer experience.
Seventeen of 23 reviewers award five stars, with multiple customers praising Jackie and Marty by name. Same-day service appears in at least three positive reviews, while the single two-star review cites concerns about upselling new units rather than performing repairs.
| Sunday | 9 AM–5 PM |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
Full furnace installation for new construction and replacements, with a reviewer noting a recent new furnace was done neatly.
Diagnostic services and repairs, with tech Jackie noted for solving problems other contractors could not identify.
Cooling system repairs and tune-ups, with same-day service available for urgent breakdowns.
Annual maintenance plans that reviewers recommend as worth the investment for long-term savings.
Professional system evaluations with transparent pricing and immediate problem diagnosis.