Pritchard Wilson

Pritchard Wilson has served Livonia homeowners since 2014, specializing in heating and cooling system installations according to customer reviews documented in local homeowner forums. The company holds a state contractor license and maintains an average rating of 2.1 stars based on 10 documented customer reviews, with feedback ranging from highly satisfied to critical regarding service responsiveness and communication. Operating from a Livonia dispatch office, the contractor primarily serves the western Wayne County region, handling residential furnace, boiler, and air conditioning installations for homeowners in Livonia and surrounding suburban communities.

The company distinguishes itself through competitive pricing structures, with multiple customers noting they received lower bids compared to competitor estimates for comparable equipment installations. Reviewers have documented equipment installations including residential furnaces, central air conditioning units, and Lockinvar boiler systems across the Livonia service area. The firm maintains relationships with equipment suppliers for standard residential HVAC brands commonly installed in Michigan homes.

Customer experiences documented in reviews reveal varied service outcomes. Randall Wilger of Livonia reported a successful October 2014 installation with punctual scheduling, knowledgeable sales consultation, and efficient same-day equipment installation by the crew. However, other customers have reported significant challenges, including missed service appointments and difficulties reaching management for warranty or rebate inquiries. One homeowner documented a months-long dispute regarding an promised energy rebate that remained unresolved after multiple phone calls to company management.