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Claim This BusinessShook Heating and Cooling has kept Livonia homes comfortable for a decade, operating as a family-owned contractor with 86 five-star reviews reflecting consistent excellence. Larry, the owner, leads a team of licensed technicians who understand Michigan's demanding climate swings from humid summer peaks to subzero winter stretches. The company serves Livonia and broader Metro Detroit neighborhoods, handling everything from furnace failures to full system installations.
What distinguishes Shook is their whole-system diagnostic approach rather than fixing isolated symptoms. Their website emphasizes examining how the furnace, air conditioner, thermostat, ductwork, and airflow interact as one interconnected system. They also advertise indoor air quality solutions including ventilation and filtration upgrades, addressing concerns unique to Michigan's seasonal allergy triggers. Same-day service availability ensures urgent calls do not wait until tomorrow.
Customer stories from verified reviews highlight real scenarios homeowners recognize. Paul Wolfert described how another contractor removed his blower motor on the hottest day of the year then demanded $500 extra for next-day repair. Larry at Shook responded the same day without additional fees and restored comfort immediately. Louis Phlips reported a mini-split malfunction hours after installation; the crew returned promptly, resolved the issue, and followed through until the system operated correctly.
All 86 reviews award five stars, a consistency rare in the trades. Reviewers frequently mention specific technicians including Larry, Sherman, and Megan, with several noting the owner himself responded to their call. Pricing and diagnostic skill appear as repeating themes across positive feedback.
| Sunday | 7 AM–7 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |