Ball Equipment of Richmond

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About Ball Equipment of Richmond
Ball Equipment of Richmond operates as a lawn mower and outdoor power equipment dealer serving the Richmond, Michigan community and surrounding areas. With 762 customer reviews generating a 4.6-star rating, the location offers a curated selection of lawn mowers, zero-turn mowers, utility vehicles, off-road vehicles, snowmobiles, motorcycles, and tractors. The Richmond branch functions alongside two sister locations in Sandusky and Birch Run, providing customers across the region access to a broader inventory network. The dealership maintains standard weekday hours from 9 AM to 6 PM, closed on weekends.
The dealership distinguishes itself through authorized partnerships with major manufacturers including Polaris, Can-Am, Ski-Doo, Gravely, and CFMOTO. These brand relationships enable the Richmond location to offer new vehicles, factory-authorized service, and genuine replacement parts. The website advertises seasonal maintenance specials for mowers and snowmobiles, express oil and fluid change services, online financing applications, and trade-in valuation tools. The service department handles repairs and routine maintenance across the brands represented on the showroom floor.
Reviewers consistently cite specific team members who guided their purchasing decisions without high-pressure tactics. Chad appears across multiple positive reviews, with customers noting his helpful approach in loading equipment and explaining warranty options. One reviewer purchased a Gravely zero-turn mower after visiting the Richmond location, while another buyer described a streamlined 20-minute transaction process facilitated by sales associate Scott. Customers also mention George assisting with all-terrain vehicle selections, describing him as knowledgeable without being pushy. The collective feedback portrays a team focused on education and customer autonomy during equipment purchases.
What Customers Say
Five of eight sampled reviewers specifically named team members Chad, Scott, or George, describing personalized assistance without sales pressure. Positive reviews cite specific product experiences including zero-turn mowers, ATVs, and Polaris Rangers, while a single negative review addresses a used vehicle mileage discrepancy. Customers repeatedly mention straightforward transactions and product knowledge as distinguishing factors.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
Services
Lawn Mower Sales
New lawn mowers and zero-turn mowers from Gravely and other major manufacturers available for purchase.
Off-Road Vehicles
Polaris and Can-Am off-road vehicles, utility task vehicles, and side-by-side vehicles sold with service support.
Snowmobile Sales & Service
Ski-Doo and Polaris snowmobiles available with seasonal maintenance specials and genuine parts.
Tractors & Implements
Agricultural tractors and implement attachments for property maintenance and farming applications.
Motorcycles & Scooters
Motorcycles and scooters stocked for street riding and commuter transportation needs.
Equipment Maintenance
Express oil changes, fluid services, and scheduled maintenance for equipment sold at the dealership.
Trade-In Valuation
Online tool for valuing trade-in equipment toward purchases of new inventory items.
Online Financing
Digital financing application process allowing pre-approval for equipment purchases.