Aladdin Heating and Cooling

Aladdin Heating and Cooling has earned a perfect 5.0-star rating across 44 homeowner reviews in Rochester and the surrounding metro Detroit region. The company operates from a Warren location on Ryan Road and serves customers across Oakland County, handling everything from routine heating maintenance to full system replacements. Every reviewer specifically mentions working with named technicians, a rarity in this industry, and theconsistent thread tying together five years of feedback is reliable arrival, honest sizing recommendations, and follow-through on promises made during the sales process.

What distinguishes Aladdin from competitors is their willingness to OWN a mistake. When a technician discovered coils had been installed at the wrong size during a new AC and furnace project, the team replaced the entire unit at no additional charge rather than asking the homeowner to accept an undersized system. This accountability appears repeatedly in reviews: Jeff, the project manager, takes precise measurements and calculations before recommending equipment, and Adam executes installations described as not just correct but BEAUTIFUL by homeowners who have seen other contractors work.

Jeff at the Warren location secured a draft inducer motor for a customer in just a couple hours during April 2020, sourcing the part competitively and coordinating curb-side pickup while the homeowner handled everything by phone. Another reviewer in July 2021 received a same-day furnace, AC, and water heater installation after the sales team walked through options without pressure. Mathieu Tousignant summed up the pattern in one word: responsive. The company maintains 24-hour availability every day except Saturday, and every named technician, Jeff, Adam, earns individual recommendation from homeowners who detail exactly what problem each solved.