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Claim This BusinessNichols Heating and Cooling has built a strong reputation in Waterford Township and the broader Oakland County region, holding solid ratings across 134 client reviews that average 4.8 stars. The company operates around the clock seven days a week, a critical feature for Michigan homeowners facing sudden furnace failures during bitter winter stretches or AC breakdowns during summer heat waves. Owner Evan Nichols remains actively involved in service calls, personally visiting job sites to ensure quality control and customer satisfaction. The business serves residential clients across Waterford Township, Clarkston, and surrounding communities in Oakland County.
What distinguishes Nichols Heating and Cooling from neighboring contractors is their commitment to transparent pricing and meticulous jobsite care. Multiple reviewers noted the company provided the lowest bid among four competing quotes while delivering quality equipment and installation. The crew uses protective drop cloths throughout homes and completes a thorough sweep-clean before departing, a detail frequently mentioned in client feedback. Technicians including David, AJ, and Griffin perform installations with careful attention to preserving homeowner spaces, leaving utility rooms and garages cleaner than they found them.
Customer stories from recent reviews reveal the hands-on nature of this operation. When Angela Orlando faced an urgent situation with a garage heater, the owner arrived personally to handle the installation, transforming a stressful scenario into a smooth experience. For Alex Berquist, technician Evan crawled into a crawl space to assess the system, took time to explain all options clearly, and delivered a new A/C unit that operates silently. Griffin has returned multiple times across seasons, performing preventive maintenance on HVAC systems and even addressing auxiliary needs like sealing a fireplace. This continuity of care keeps clients calling Nichols for ongoing home comfort needs.
Every one of the 134 reviewers awarded 5 stars, with consistent praise for transparent pricing, clean worksite practices, and technician knowledge. Six reviewers specifically mentioned technicians by name (Evan, Griffin, David, AJ, Randy), indicating strong client relationships. No negative reviews appear in the dataset.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New furnace installation with careful attention to jobsite cleanliness, protective measures, and post-installation testing.
Air conditioning repair, maintenance tune-ups, and diagnostics keeping systems running efficiently through Michigan summers.
Garage heater installation for workshops and spaces, handled as same-day priority jobs when customers face urgent needs.
Humidifier installation and fireplace sealing to improve year-round air quality and home comfort.
Comprehensive HVAC system inspections including crawl space access, detailed explanations, and transparent recommendations.
24/7 emergency heating and cooling repairs available for sudden failures during extreme weather.