Steve's Waterworks Plumbing

Steve's Waterworks Plumbing holds a 4.7-star rating across 820 reviews, positioning it among the most-reviewed plumbers serving Waterford Township and the broader Oakland County region. This family-owned operation fields a licensed master plumber and support team who handle everything from drain cleaning emergencies to complete water heater installations. The company maintains 24-hour availability, meaning homeowners can reach them regardless of when a pipe bursts or a sewer backup occurs. Service areas include Birmingham, Bloomfield Hills, Clarkston, Troy, Royal Oak, and twelve other Oakland County communities, giving the company a geographically broad footprint across the northern Detroit suburbs.

What distinguishes this contractor from neighbors is its investment in industrial-grade equipment and water treatment expertise. The crew deploys hydro jetting for stubborn drain blockages and utilizes plumbing video camera inspection to diagnose hidden sewer line problems without unnecessary demolition. Their showroom displays water treatment systems including reverse osmosis, carbon filtration, and water softeners, positioning them as a one-resource solution for homeowners dealing with hard water or contamination concerns. They install and service tankless water heaters from brands like Rheem and Bradford White, and their bathroom remodeling plumbing service handles full repiping projects alongside fixture upgrades.

Reviewers who named their technician tell specific stories. Tiffany, a new homeowner, called when her sink began leaking on the same day; Tim arrived promptly, explained the repair process thoroughly, and left the work area clean. Russell's storm drain required hydro jetting, and after the initial cleaning, Justin returned to replace the drain line and repair the basin at a fair price. Not every experience was positive, two reviewers described billing disputes and communication breakdowns after repairs failed within months, with one noting a missed drywall repair appointment. These accounts suggest that while same-day service and technical skill draw praise, project follow-through remains inconsistent.