Metro Heating & Cooling

Metro Heating & Cooling operates from Maplewood, Minnesota, serving the greater St. Paul and Minneapolis metro area with heating, cooling, and plumbing services around the clock. The company maintains an outstanding 4.9-star rating drawn from 2,194 Google reviews, reflecting consistent service quality across residential and light commercial calls. Their 24/7 availability means a technician can respond any day of the year, including holidays and extreme weather events common to Minnesota winters.

What distinguishes Metro from competitors is their no-commission compensation model. Technicians earn salaries rather than commissions tied to sales, removing any pressure to recommend unnecessary repairs or upgrades. The Comfort Zone Membership program provides $15.99 monthly coverage that includes priority scheduling and discounts on parts and labor. They also maintain an A+ rating with the Better Business Bureau, and their 20-point AC tune-up is priced at $109 with no hidden fees.

Customer reviews name specific technicians who arrived same-day during emergencies. On one of the coldest days recorded, a Metro technician reached a homeowner within hours and installed a new furnace and AC unit within 48 hours. Technicians David, Ed, Mitch, and Josh receive consistent mention for explaining repair options clearly, providing photographs of completed work, and leaving homes clean. Reviewer N. Wunrow noted technician David answered every novice question without upselling unnecessary services.