Metro Plumbing & Drains

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Claim This BusinessAbout Metro Plumbing & Drains
Metro Plumbing & Drains operates as a full-service plumbing and heating contractor serving Maplewood, Minnesota, and surrounding communities. With 667 client reviews accumulating a 4.9-star average, the company maintains around-the-clock availability across all seven days, a operational model that reflects responsiveness as a core business principle. The company's service scope extends beyond traditional plumbing into heating system installation, repair, and maintenance, as evidenced by customer descriptions of furnace troubleshooting, boiler service, and water heater replacements. Reviewers specifically reference the company's willingness to schedule appointments within compressed timeframes, suggesting prioritization of urgent residential needs within the local market.
The contractor differentiates itself through transparent pricing practices that reviewers repeatedly cite as a distinguishing competitive trait. Multiple five-star assessments explicitly commend the absence of upselling tactics or high-pressure sales approaches, with comparison shopping confirming quoted rates aligned favorably against competing bids. This pricing transparency connects directly to another distinguishing operational characteristic: same-day service availability. Several customers describe contacting the company and receiving technician dispatch within 24 to 48 hours, including requests involving technically nuanced procedures such as gas valve replacements requiring permits and inspections.
Customers narrate specific service encounters that reinforce Megan, identified as a technician, resolved a gas shutoff valve replacement for a buyer who had acquired an older home, completing the work the following day while explaining shutoff locations and outlining potential future plumbing needs. Brian addressed a furnace malfunction by diagnosing the problem promptly and remained on-site past standard departure times to verify proper operating function while adjusting settings to optimize monthly gas costs. Another instance involved David resolving a boiler issue that required correcting repair work previously performed by another company, demonstrating capacity to address complications arising from prior service.
What Customers Say
Every client rating across all visible reviews earns five stars, with customers frequently commending rapid scheduling windows, upfront pricing without upselling attempts, and diagnostic precision. Multiple reviewers specifically mention same-day or next-day technician dispatch, contrasting with experiences cited from competitors.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Heater Installation & Replacement
Full water heater replacement including unit sourcing and old equipment removal in 36-hour turnaround windows.
Furnace & Heating System Repair
Diagnostic services and heating system repairs addressing furnace malfunctions, boiler issues, and thermostat optimization.
Drain & Sewer Service
Drain cleaning, clog resolution, and sewer line assessment with same-day response availability.
Gas Plumbing & Piping
Gas valve replacement, gas appliance hookup, and leak testing meeting Minnesota safety code requirements.
Water Softener Systems
Installation and configuration of water softening equipment alongside heater replacements.
Emergency Same-Day Service
Round-the-clock availability for urgent residential plumbing and heating emergencies without extended wait times.