Nilson Heating & Air Conditioning
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Claim This BusinessAbout Nilson Heating & Air Conditioning
Nilson Heating & Air Conditioning serves the New Ulm community as a heating contractor with a 4.8-star rating gathered across 33 customer reviews. Multiple reviewers highlight the team's technical skill and friendly approach, with one noting the office staff are 'incredible' and another praising the knowledgeable phone representative who accurately conveyed repair details to field technicians. Customers report prompt responses during heating emergencies, with same-day service appearing as a consistent theme across positive feedback. The business operates around the clock, a practical consideration for Minnesota homeowners facing sudden system failures during extreme temperature months.
From the available reviews, several distinct strengths emerge. Technicians are described as professional and efficient, with one customer noting the team completed an air conditioning repair 'quickly' and subsequently accommodated an unexpected follow-up request to relocate the outdoor unit. Price transparency receives mixed attention, with satisfied customers mentioning fair pricing while one negative review cites accumulated costs across multiple service calls. The company appears to handle both heating and cooling systems, serving residential clients throughout the New Ulm area.
Customer experiences reveal specific scenarios illustrating the company's service approach. During a summer heat wave, one reviewer appreciated rapid AC diagnosis and resolution. Another customer described a stressful furnace failure during cold weather, noting the dispatch team respond immediately and the service coordinator's clear communication eased a difficult situation. A third review highlights the team's willingness to prioritize unexpected requests, accommodating a landscaping project's requirements without advance notice. These accounts suggest the contractor emphasizes accessibility and customer convenience alongside technical repair work.
What Customers Say
Twenty-nine of 33 reviewers award five stars, with consistent praise for same-day emergency response and friendly office communication. Negative feedback centers on a single garage heater repair where the customer felt costs exceeded expected value despite multiple service visits.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Repair & Maintenance
Furnace diagnostic and repair services, including emergency breakdowns during cold weather months.
Cooling System Repair & Maintenance
Air conditioning diagnosis, repair, and tune-up services for residential cooling needs.
Furnace Installation
Professional furnace replacement with installation services noted positively in reviews.
Emergency HVAC Service
Same-day response to heating and cooling emergencies, available twenty-four hours daily.
System Relocation
Outdoor HVAC unit repositioning services for home improvement or landscaping projects.
Commercial HVAC Service
Light commercial repair and maintenance beyond residential systems, implied through review scope.