Arctic breeze heating & cooling

Arctic Breeze Heating & Cooling serves Collins, Missouri with heating and air conditioning repair, replacement, and installation. The contractor holds a 3.4-star average rating from 5 customer reviews and operates Monday through Friday from 8 AM to 5 PM. The business is reachable by phone at (417) 237-6692. This local HVAC contractor handles both residential heating and cooling systems, including central heat and air units.

The contractor appears to handle common residential HVAC calls, including emergency repairs and system replacements. One reviewer noted the technician could troubleshoot issues over the phone and arrive within hours to restore cooling function. Another customer mentioned the contractor replaced both AC and heater units, describing the work as professional and courteous with transparent pricing.

Customers have reported contrasting experiences. One reviewer described a scenario where the technician, identified as Rick, resolved a cooling issue quickly on a holiday weekend, earning praise for saving the day. However, other reviews detail significant concerns: a customer claimed the contractor installed a unit without a heat pump, leaving them without heating during sub-freezing temperatures, and reported the technician stopped returning calls. Another reviewer alleged the contractor accepted work through American Home Shield but failed to complete jobs and ignored messages. These negative reviews cite communication breakdowns and disputes over completed work quality.